Frequently Asked Questions
What is Traders Only?+
Traders Only is an investment account management platform for onboarding, portfolio reporting, deposits, withdrawals, documents, and support.
How do I create an account?+
Choose Create Account, complete the registration form, verify your email, and submit the required KYC information.
What is KYC?+
Know Your Customer is an identity verification process used to understand and verify account holders.
How do I choose an investment plan?+
Review each plan???s minimum, features, and reporting, then choose the option appropriate for your circumstances.
How do I deposit funds?+
Submit a deposit request from your dashboard using an enabled payment method. Funds are applied only after review.
How are performance updates reported?+
Eligible account performance and authorized distributions appear in your dashboard and statements.
How do withdrawals work?+
Submit a request against your available balance. Requests are reviewed before processing and completion.
Can I change my investment plan?+
Contact support to review whether a plan change is available for your active investment.
How does the affiliate program work?+
Qualified affiliates may refer users and receive commissions after configured eligibility conditions are met.
What documents are required?+
Requirements may include identity, proof of address, and a verification image; exact requirements depend on your jurisdiction.
Is investment risk-free?+
No. Investment values may rise or fall, and you may lose some or all invested capital.
How can I contact support?+
Use the platform support center or the contact details configured on the website.